Although VLS does not have a mandatory computer requirement, owning a laptop is strongly recommended. Wireless coverage is available throughout the school and outdoor areas.
If you plan to purchase a laptop, we recommend either Dell (PC) or Apple (Mac) systems. The IT team provides minor hardware assistance for most systems but major warranty replacement and assistance with Dell and Apple laptops which are covered by the manufacturer's warranty. Support is provided for hardware and software issues relating to the operating system or software/applications related to academic purposes.
When purchasing a system, these are the system specifications we recommend:
Solid State drives offer increased speed and performance and are less prone to failure
Most new systems will offer more at a minimum but the above RAM size should be enough
The above specifications are the most important when choosing a device and most other options are negligible or fairly standard across devices, such as screen size, keyboard type or wireless speeds. Most manufacturers only differ in the above two specification items
Regardless of brand, we strongly recommend purchasing a 3-year warranty for your new laptop:
This covers accidental damage and all other hardware failures
Does not provide accidental damage protection but does provide extended hardware and software support
The Exam4 software used for all exams will limit supported operating systems: Windows and Mac OS X/macOS; ChromeOS is NOT supported by the makers of Exam4. No exceptions are made by the software vendor and therefore the IT team cannot provide support for non-approved operating systems.
Exam4 (the exam software used by Vanderbilt Law School) supports Windows 7-10 and Mac OS X 10.9.5 "Mavericks" through 10.12 or "Sierra."
Please note, Windows 8-10 provide built in antivirus support with Windows Defender and Windows Firewall is also built into Windows 7-10
Additional security software is not necessary but if wishing to purchase any, we recommend Kaspersky
For questions or if you need technical assistance, please stop by the VLS IT office in room 312 of the law library or submit a Tech Help request.
Chris Bransford, MBA, MCTS, ITIL
Manager, End User Services
Scott Nelsen, ACMT, MCDST
Lead Technical Support Specialist
Sr. Technical Support Specialist
Sr. Media Support Specialist
The Audio/Visual Services unit of the VUIT department provides a multitude of offerings to support the pedagogical mission of the school through the use of technology in the classroom and other collaborative services. The Audio/Visual Services Department offers the following services:
Any needed or additional services may be requested by visiting:
*Please note that Audio/Visual equipment is not available for check out outside of the Law School.
How to Connect Your VU EMail:
All mobile OSes are supported for syncing VU email.
If you have trouble adding your VU email to your device, please enter a Tech Help Request or stop by the VUIT office in room 312 of the Law Library.
You may also be eligible for a discount on a cell phone with your Vanderbilt ID. Please go here to see if you are eligible.
IT Support Hours & Policy
The VUIT staff are generally available for walk-in support Monday through Friday between 8:00am-5:00pm. Occasionally, due to an emergency or the scheduling of a VUIT staff meeting, support may not be immediately available. For non-emergency requests or those not requiring in-person support, please submit your request using the online Tech Help Request form.
Network Drives Overview (Faculty & Staff)
In the event a member of the Faculty or Staff must work from home or a remote location, they can still gain access to the network drives. This guide provides detailed instructions on how to install the Junos Pulse VPN (Virtual Private Network) client and steps to connect to the network drives. Support is provided for Macintosh OS-X, Windows 7 and Windows 8 operating systems.
Recycling Rechargeable Batteries
Do you have used or worn-out rechargeable batteries that you want to recycle? Visit SustainVU to find a drop-off location near you.
Dell and Apple Laptop Discount Program
VLS and Dell have partnered to offer students a significant discount on Dell notebooks and other Dell computing equipment.
VLS and Apple have also partnered to offer students a significant discount on Apple notebooks and other Apple computing equipment. Please see the Computer Recommendation website for more details on this program.
Generally, VUIT staff members are available Monday through Friday from 8:00am-5:00pm. The office may be closed for staff meetings and emergency situations where all VUIT staff are deployed to correct system-wide issues. You can obtain support in two ways:
Skype for Business Conference Call Instructions
All pertinent information for how to join the Skype Meeting will be included in the email to the recipients.
In that email, phone numbers for the Skype Meeting are listed and that call can be placed directly from any telephone or cell phone using any of the numbers provided in the email.
The email additionally includes a direct link to Join Skype Meeting using the Skype for Business app or desktop client
If any of the attendees are on Skype for Business and are Vanderbilt University users, that link can be used. The call will be routed without dialing a number or entering a Conference ID.
This email can be edited or changed prior to sending to the attendees if needed to increase clarity on how the call is placed or to better illustrate the Conference ID
If any assistance is needed in creating the conference call, please enter a Tech Help Request at:
To add additional recipients after initial scheduling:
An invitation/email will send to the new recipients
If these instructions appear incorrect or differ from what is available in your Outlook client, your version of Microsoft Office may need to be upgraded.
Please enter a Tech Help Request to have your client upgraded if needed.
VLS students have no set allotment or restrictions on printing.
Install/Manage your VLS Printer (Students)
Research Assistant Printing
Research assistants can print to the student printers for free from personal devices using the above instructions as well. Printing for RAs is to the same printers.
But to use this service, RAs must have an account with proper access to the printers or it should be created by the VUIT staff.
Safe Computing Practices
It's important to follow these safety guidelines to protect your identity (including your online identity), your computer itself, and your data:
Vanderbilt University offers discount pricing on software for faculty, staff, and students. Please visit the Vanderbilt Software Store for pricing/purchase information.
If any issues occur while trying to access or install the above content, please enter a Tech Help Request or stop by the IT office in room 312 of the Law Library.